I approached the agent because of the identify of “Susan A†and greeted her using a “Very good Morning!†Her response was a blank stare like I had no enterprise being there then a glare After i requested her if she was out there.
I know that it might be some time right before USAIR and American software program will be synched. But, there isn't any reason behind your agents being so disconnected.
I'm a disabled veteran who may have to use crutches and this was pretty difficult for me. I'd specially booked a flight that only had one prevent to make sure I'd personally have the capacity to make the vacation.
I would prefer to fly this Monday vs Sat but was told I will be charged a price. That’s amazing , taking into consideration I have already been traveling with American for more than 6 yrs and would under no circumstances consider flying with any one else at any time.
AA missing my baggage in Miami by not owning it with me on my flight to Talahassee, Fl and Once i lodged a criticism they gave me a file locator to check position. It took 3 days to obtain my baggage and I had to travel to Panama Town Aprt to get my baggage immediately after Tallahassee Aprt acquired it and despatched it to Atlanta then to Laptop by Delta.
One thing I couldn’t recognize is how your letter indicated that quantities for speedy use could well be honored If your receipts have been crystal clear and legible. How could my $46 taxi journey from your Embassy Suites to Wal-Mart not be legible? I only gained adequate to deal with my toiletries at Wal-Mart.
– Flip your tactic also to not handle The shopper like dirt. Realize that they are your ‘bread and butter’ and with out them you wouldn’t be in Procedure whatsoever.
we usually fly united. generally. lately, having said that, we had the opportunity to buy a much decreased fare on line as a result of american airlines. now i see why it absolutely was decreased — purchaser service was atrocious, the website didn’t work appropriately, and i misplaced out on a good offer.
I have already been traveling with American Airways for quite some time now and am now really shocked at a new incidence. I had just gotten back from getaway to discover that my suitcase was missing. American Airlines informed me I used to be purported to get it back the following day, but I only acquired it two days later and located that my suitcase were ripped open up and ruined.
The woman who was assisting me which has a wheel chair had no knowledge of the DWF airport by itself. When she couldn't get me towards the boarding gate she still left me on the way in which.
On Jan 10th 2014, we had a return flight from Miami to Seattle. This was a immediate flight which ought to have been 6.five hrs. We boarded about 30 min late, only to hear through the captain that we have been nevertheless expecting gas and even now did not have affirmation as to when, but that it will choose no less than 20 min to refuel. Finally following visit this web-site 1 hour around the airplane, we experienced refueled, only to listen to that an armrest was damaged and we were awaiting a maintenance. We had been on the program for one.five hrs, just before consider-off. WHY, would you board passengers on that extended of a flight Ahead of refueling, Specifically not owning an ETA for the gas?
In case you are pleased with your enterprise, and actually have a brain of hoping to operate within a thrifty fashion. This exhibits that you will be rather challenged in executing this to begin with.
My complaint is, on March 8th. My luggage was delayed from Chicago, my location was Dane County Airport Madison Wi. When it had arrived, it was sent. Nonetheless, the luggage had been wrecked and taped up. I identified as in the grievance straight away. I had been givin various cell phone numbers and the firt 1 was merely a recording to go away my telephone and someone would get back again to me.
by no means ever gained these types of weak service and a corporation that just doesn’t treatment about there paying out clients